Each apartment is thoroughly cleaned and repaired before a new resident moves in.

No, being present is not required, but you can decide whether or not you want to be present when maintenance is working in your home.

Yes!

You can submit a maintenance request through your resident portal or by calling the leasing office.

You can contact our leasing office during office hours. For assistance outside of these hours, please reach out to a local locksmith for assistance.

$25 per parking unless designated as guest parking.

Gateway features a seasonal swimming pool with a BBQ area and game zone, as well as a fitness center located next to the leasing office. Another great perk of living in our community is the proximity to campus, which is less than a 10-minute walk away!

The pool is available seasonally from 8 AM - 8 PM. 

Yes, please contact our leasing office for information on breed restrictions.

Every apartment includes a full-size washer and dryer, refrigerator, stove, dishwasher, and countertop microwave.

No, not at this time. 

Approximately 48 hours from application submission, this may vary. 

Rent payments can be made online through your resident portal. Online payment options include debit /credit card or directly from your bank.

Yes, as a resident of Gateway, you are required to obtain renters insurance. Your renter’s insurance coverage must include but is not limited to $100,000 in liability coverage, $25,000 in personal coverage, and $1,000 in medical coverage.

Comcast is the building wide servicer for internet and cable.

You can choose to terminate your lease agreement through a termination clause. Please contact the leasing office for further discussion.

Residents are required to set up a PG&E account for electricity and Comcast for internet/cable services. There is a monthly flat rate fee of $45 (per bed) to cover water, sewer and trash expenses. 

Water, sewer, and trash will be billed $45 flat rate per month (per person) and is available for payment through your resident portal in addition to your monthly rent. Electric and gas will be billed separately through PG&E.

There is a bus stop right outside of Gateway's entrance (B-Line #3). 

Emma Wilson Elementary, Chico Junior High, Chico High and Gateway is within 13 minutes or 0.7 mile from Chico State. It is also near Butte College, Chico Campus and Butte College, Oroville. 

Gateway is located on Nord Avenue, nearby the Safeway shopping center. 

You can apply through our website by visiting www.gatewayapartments.com and selecting "Applicants" in the upper right-hand corner to log-in or register a new account. 

If you're not ready to apply, you can schedule a tour, ask questions, join a waitlist, or review your options and gather necessary documents. Please note that our availability is first-come, first serve. 

In the application, we look for proof of income, rental history, references, and a credit check. These help us assess your ability to meet lease terms.

For first-time renters, ensure you understand the lease terms, budget for all expenses, and maintain open communication with your landlord.

No, taking a tour is free of charge. 

We recommend making an appointment for a tour, but we also accept walk-ins.

Yes, our community offers a referral bonus. Please contact the leasing office for specific details and terms.

Our renters’ insurance policy requires all residents to maintain active coverage throughout their lease term. This insurance should cover personal property and liability. Please contact the leasing office for minimum coverage requirements and additional details.

The management at the local office is highly accessible and available during office hours for any inquiries or assistance you may need.

The location of the apartment within the community can vary. Please contact the leasing office for specific information about the unit's location.

Before you move in, we'll ensure that your apartment is thoroughly cleaned and any necessary repairs are completed. Additionally, we'll make sure that all appliances are in working order and the unit is ready for your arrival.

The parking situation varies depending on availability and any specific parking policies at the community. Assigned parking is $25 per month, per parking space. Guest parking is also available first-come, first serve. Please contact the leasing office for details on parking options.

Full size washer and dryers are included in each apartment. 

Residents often shop at various locations, including the Chico Mall, anchored by stores like Target, Macy's, and JCPenney. Downtown Chico offers boutique shops, local markets, and specialty stores. Other shopping destinations include East Avenue Marketplace, North Valley Plaza, and various grocery stores like Trader Joe's, Safeway, and Raley's.

Yes, you are typically allowed to decorate your apartment within reason, but it's important to review your lease agreement for any specific guidelines or restrictions.

Maintenance issues are typically handled by submitting a maintenance request to the leasing office via the resident portal or by calling the leasing office. Once received, maintenance staff will assess and address the issue in a timely manner, typically during regular business hours. In case of emergencies, there may be a designated after-hours maintenance contact for immediate assistance.

Yes, there are monthly fees associated with living in the apartment community, such as rent, utilities, pet fees and/or parking fees. It's important to review your lease agreement for a comprehensive understanding of any mothly fees applicable to your residency.

Yes, pets may be allowed in the apartment community, but there may be restrictions on breed, size, and the number of pets allowed. Please contact the leasing office for details of restricted pets and associated fees. 

Yes, quiet hours within the community are from 10 PM - 8 AM.

No utilities are included in the rent. Water, sewer and trash is a flat rate fee of $45 per month, per resident. PG&E will bill you directly for electric and gas charges. There are programs available through PG&E for cost savings, please inquire with PG&E for further details and eligibility. 

Maintenance issues are typically handled by submitting a maintenance request to the leasing office via the resident portal or by calling the leasing office. Once received, maintenance staff will assess and address the issue in a timely manner, typically during regular business hours. In case of emergencies, there may be a designated after-hours maintenance contact for immediate assistance.

If you find yourself unable to fulfill your lease agreement, please reach out to the leasing office for specific information and assistance.

The upfront costs when signing a lease typically include the security deposit, first month's rent, and any applicable fees such as application fees or pet deposits. It's important to inquire with the leasing office about the specific upfront costs associated with your lease agreement.

If you find yourself unable to fulfill your lease agreement, please reach out to the leasing office for specific information and assistance.

To pay your rent online, you can typically log in to the resident portal provided by the apartment community. Once logged in, navigate to the "Payments" or "Rent" section where you can set up automatic payments or make a one-time payment using a debit card, credit card, or bank account. If you're unsure how to access the resident portal or make online payments, you can contact the leasing office for assistance.

Yes, our community offers a referral bonus. Please contact the leasing office for specific details and terms.

You'll be required to submit a new rental application and pay a new security deposit, along with the application fee.

No, subletting is not allowed in our apartment community.