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Emergency Repair Criteria

We will provide, to the maximum extent possible, immediate service for the following types of problems:

  • Complete Heating system failure.
  • Complete Plumbing system failure.
  • Security issues including broken windows or doors that will not lock.
  • Sewer system failure.
  • Complete Electrical System failure.
  • Refrigerator failure.
  • Air Conditioner system failure.

Our ability to repair is, of course, subject to parts availability and the availability of staff to effect repairs.  Remember, if the emergency is a result of a natural disaster or other act beyond our control, we will triage repairs based on our assessment of the relative severity of the damage compared to the damage in other apartments.

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Last modified: March 10, 2008